John Cougar Lunchbucket wrote: McCann is kinda interesting: A social worker and part-time florist who went on to do that whole 800 flowers thing. Real NYer, also a Met fan I assume. When I was with NCR, we helped him build his first call center and start the 1-800-FLOWERS number. I later did some process improvement consulting for them. Jim attended those meetings and is a really nice guy. His brother, who really runs finance and operations, is a tough businessman. Since their headquarters is on Long Island, I'm guessing they're long time Mets fans, but in the many times we met, we never talked baseball. Later