Fun times today as the Mets called, realizing that we had given up one of our two fifteen game plans and wanted us to buy more tickets. Gave him a lesson on what they should be doing instead: 1. The Mets do a pretty good job of taking care of their best customers, the season ticket holders. They do a comparatively poor job of taking care of their second-best customers, the partial-plan holder: -No price discount (every other team has this) -Deliberate exclusion from opening day or Yankees pre-sale (other teams don't do this) -Poor seating choices; stick us in row 14 but single-game customers will be able to sit in lower rows. 2. Although the playoffs rights were improved for 2010, the mysterious "pre-sale" option for 2009 was poorly executed: there were no details, no information about quantity of tickets or games available, or for which rounds, or if people with 2 or 3 plans had better chances than those with 1 plan. 3. Was also nice to have a chance to register the supposedly-unheard "outrage" with the offensive way the Mets addressed their customers this offseason, particularly Dave Howard's condescension and the handing of the mythical "percentage" price reduction.